Privacy Policy

This Privacy Policy establishes how Connect Services collects, uses, preserves and discloses the data collected from users (each of them known as a "User") of ("Site"). In this Privacy Policy, we will consider the site and all the products made available by Connect Services.

We may collect personal information from Users in different ways, including when Users visit our Site, subscribe to the newsletter, respond to inquiries, fill out a form, and in connection with any other activities, services, features or sources available on our Site. Users may be required to provide, as appropriate, their name, email address, and other personal data. Users may, however, visit our Site anonymously. We will only collect personal data from Users who are voluntarily referred by us or if they authorize us to do so. Users may always refuse to provide personal information. Even so, such a refusal may prevent them from participating in any activities related to the Site.

Subject to prior consent, the personal data of Users may be updated by Connect Services based on the personal data of Users available in publicly accessible sources. However, the collection and usage of relevant data shall be carried out in accordance with the rules specifically applicable and governing the sources concerned.

We may collect further information about Users, including non-personal data, whenever Users interact with our Site. Non-personal data may include the type of browser, type of computer, access periods, websites that referred to the Site through a link, and technical information about users linking to our Site, such as the operating system and Internet service providers used as well as other types of similar information.


Our Website uses "cookies" to improve the User experience, as well as to evaluate the usefulness, interest, and number of accesses to the Site, thus allowing for more efficient navigation.

Users' web browsers place cookies on a hard drive for registration purposes and sometimes to record information about them. Cookies are text files that identify the users' computers on our servers, but not the individual users themselves. Cookies are not used to collect personal data. To learn more about cookies, we recommend users visit the website or similar sources of information.


Connect Services may collect and use your personal data for the following purposes:

Customer support improvement: the information you provide will help us respond to requests for support and assistance from users more efficiently.

User experience customization: we may use the information to understand how our Users use the services and resources made available on our Site.

Website improvement: we may use comments made by Users to improve our products and services.

Service implementation: promotions, contests, surveys, activities, services or other functionalities associated with the Site.

Sending information that users have consented to receive or interact with them on matters that we understand may be of interest to them.

Sending Regular Emails: we may use the email address to respond to questions and/or other requests. If you choose to include your address on our distribution list, you will receive email messages that may include news, updates, product and service information, etc. If - at any time - the User wishes to cancel the subscription for receiving electronic messages, instructions for canceling this subscription will be displayed at the bottom of each electronic message. The User may also contact us through the Site.


We have adopted appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, unintentional loss, alteration, disclosure, or destruction of Users' personal data such as usernames, passwords, information about transactions and other data stored on the Site.

However, you should take into account that, even though we strive to protect the data and privacy of each User, we cannot guarantee the security of any information that a User sends us online without the proper security measures, which can be seen and used by unauthorized third parties. In this case, Connect Services is not responsible for the theft, destruction or inadvertent disclosure of the Users' personal data.
In the unfortunate event that the security of the "personal data" (as defined by any applicable legal or regulatory provision that requires notification following a security breach) of the User is compromised, we may notify the User by email (in accordance with our sole discretion) to the last email address that the User has provided, as soon as reasonably possible, according to the circumstances. However, the notification may get delayed since we have to ensure we take the necessary steps to determine the scope of the security breach in order to recover the reasonable integrity of the system.

Connect Services will not share, sell or rent the personal data of Users to third parties without the prior consent of the data owners.

As long as Users have previously consented, the personal data of Users may be shared with other Users of the Site.

For the purposes indicated above, any personal data of visitors and Site Users may be shared with our business partners, advertisers, and related entities. 


We make available to Users the necessary means to ensure that their personal data are correct and up-to-date.

The User may, in accordance with the applicable legal provisions on data protection, request access, rectification, erasure or blocking of their personal data, as well as oppose their treatment.

Connect Services will comply with the request as quickly as possible unless Connect Services is required by law to keep the data concerned.

You should be aware that a reasonable period of time may be required to change, delete or remove the requested data from the Site and/or our backup systems.

In accordance with the applicable legal provisions, Users may, at any time and according to reasonable criteria, request additional information on data collection, storage, and processing practices, as well as on the purposes for which the collected data is intended.

For the purposes of the foregoing, the User may contact us through the contacts shown at the bottom of this page.


Users may find advertisements or other content on our Site that has a link to the websites of our partners, suppliers, advertisers, sponsors, licensors or other third parties. We do not control the content or the links that appear on such websites, nor are we responsible for the practices of the websites with links to our Site. In addition, such websites or their services, including their content and links, may change on a regular basis. These websites and services may have their own privacy and customer service policies. Navigation and interaction on any other website, including websites that have a link to our Site, are therefore subject to the terms and policies of the website concerned.


Connect Services has the right to make changes to this privacy policy. When we do, we'll change the update date at the bottom of this page. Users are advised to check this page on a regular basis in order to always know how we are working to protect the personal information we collect. Any material changes to this Privacy Policy will be communicated by Connect Services through any appropriate means, including posting a specific notice to that effect or a notice on the Site.
If you do not accept the General Conditions, we ask that you do not browse the Site nor use the content of the Site. Access to the Connect Services Site and the usage of its content implies that the user has read and accepts these General Conditions without reservation. 

Rua do Instituto Virgílio Machado, 14, 1100-284 Lisboa
Phone: (+351) 218 007 773